We will interview your audience on issues related to:
Customer Care – is a complex concept, which combines such processes as the increase in loyalty, the complex situations analysis, the organization of work with the clients, etc. In fact, it is the customer support during and after the sale, as well as changing his attitude towards the company.
During the cold calling, all the conversations will be conducted in accordance with the scenario, which we discuss with you beforehand. The cold calling is necessary to attract new customers, as well as to inform of your company’s products and services those who still do not know about them. Despite the fact that the cold calls do not often bring any significant results, since the conversion rarely exceeds 5%, this method of attraction will always be relevant, because its information effect is very important. Even if a person does not become your client now, he can become him later, because he will know that your company has this service.
The essence of this service is to conduct the customer surveys, where our experts in various ways find out the customer’s dissatisfaction with your product or service. There is a special department for such purposes in our company, employees of which have a special knowledge in the field of psychology and pedagogy. Specialists text or call your client, learn about his problems in use of a product or service, and try to correct the impression of the company.
Within this service, we will collect the information about your current and potential customers from all available sources. This is necessary in order to get rid of unscrupulous companies that sell the outdated databases. The collecting and analyzing of information on your own can increase the chances of a higher conversion of cold calling, and can also let you know which of the customers use the company’s products.
The outbound line can be used by your company to process orders. For example, you have an online store and your customers make regular purchases through the site. In this case, the outbound line is needed in order to contact the customer, confirm his intention to buy the goods, arrange the delivery and offer additional goods and services.
Our company can conduct the training courses where your specialists will be able tomotivate customers to purchase the main product and additional accessories, and alsoto learn the basics of telephone sales techniques. To increase the number of clients in your company, and make the profit grow!
is to reveal the real problems of the clients, to transfer them to your employees for correction and to eliminate the client's negative by means of a telephone conversation.
We will contact you within 15 minutes!
The average cost
of a minute of conversation is quite reasonable and you can always find it out by making us a call!
The cost of the
project implementation is determined individually, based on your requirements and the activity specifics.
We understand how the outbound line should work and do everything for your comfortable work: we help your customers to find the best products and services of your company, make many calls and convince the potential customers to make a purchase!We are sure that the outboundline with a competent approach can give the company a minimum of + 30% to revenue and efficiency.
Supervisor of the company’s outbound line